A study from 2009 by the Aberdeen Group of senior executives, HR staffing, and recruiting functions found that 86 percent of respondents felt that a new hire’s decision to stay with a company long-term is made within the first six months of employment. With a result like this, hiring remote employees in an organisation comes with more difficulties than hiring an in-office employee. Amy A. Titus remembers being new on the job — it was 1999, “I walked into my office, had a computer put in front me, and was promptly whisked off to take care of formalities like fingerprinting and drug testing”. While all of that is important to be sure of an employee’s background, on-boarding needs to be done properly. It remains a crucial period in the employee work-life cycle which makes it quite important. There are things to take note of in fully actualizing this process.
With the advent of the new digital economy, where people can be up to 3 professionals in the course of their careers, employees are increasingly requesting to work remotely because it is more flexible compared to the regular 9-5 work hours.
1. Before You Employ
The whole onboarding experience initially kicks off from the recruitment/employment process. Sometimes, applicants do not fully understand certain roles they apply for especially when they are remote. It is important to clearly set out expectations of the position, the number of hours of work, check-ins, and reports required as well as other information within the parameters of that role. It would be difficult to demand or expect a certain level of professionalism or work culture if the rules of engagement were not stated from the onset.
2. First Impressions Matter
As stated above, almost 90 percent of employees make the decision to leave or stay in the first 6 months of their employment. An employee’s first impression of an organisation will be an underlying element of their total experience at the company. Managers and officials in charge should take the time to properly onboard remote workers.
Take note of these activities:
- Making sure they have whatever they need to work in their chosen workspace
- Going through necessary introductory documents
- Giving virtual office tours and orientations
- Introducing them to other members of the in-office team and other remote employees
- through necessary introductory documents
- Giving virtual office tours and orientations
- Introducing them to other members of the in-office team and other remote employees
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All these are supposed to be the set standard for new employees who will be working remotely because there’s an inter-dependency on the whole team to fully execute the role. However, the process may not be as easy as it seems because there’s a lot to cover due to the distance but can be better if all these steps are followed.
3. Equality
It is quite possible to forget how important remote employees are but try to keep in mind that they are equally relevant to the growth and development of the company. It is extremely crucial to give the same treatment you would your in-house team as your remote team. Whatever equipment the remote team needs should be provided on or before the employee’s start date, just as if they were on-site. It shows that you care about their working conditions and helps them to focus better on work.
4. Access
Ensuring that all remote employees meet the full team in order to have access to important documents, tools and other members of the team is important. For large organisations, setup a video call with important team members whom new remote members need to meet and be in contact with.
5. Social Relationships
Due to the fact that remote workers aren’t in the office everyday, they are most likely missing out on important aspects of your team’s or organization’s culture and tradition. To make up for the distance, try to extend invitations to company-sponsored team events or maybe casual or social gatherings when they might be available.
6. Tools
Working remotely is a lot of work and might need some extra effort to make it work. Signing documents, collaborating in real-time and holding meetings are some of the challenges you might face. It’s important to get the right video or audio conferencing tool because it replaces in-person meetings. There are so many platforms on which this can be achieved depending on the group size. Sofware such as Zoom, Amazon Chime, Skype and Google hangouts make sharing and comparing work in real time a breeze. The company might go an extra mile and provide equipment such as laptops and monitors, printers, mobile phones, among others.
The Aberdeen survey also showed that 83 percent of the highest performing organizations began on-boarding prior to the new hire’s first day on the job. This simply fuels the undeniable need for proper company on-boarding, especially with remote employees. It requires hard work, communication as well as understanding.
How to Onboard Remote Employees in 2025: The Complete Checklist for Founders
Getting remote onboarding right is one of the highest-leverage activities a startup founder can focus on. A successful onboarding experience leads to higher retention, faster productivity, and a stronger company culture. A failed one leads to disengagement, quick turnover, and wasted resources.
The stakes are high, but the process doesn't have to be a mystery.
This guide provides the structured framework, actionable checklists, and proven strategies you need to turn your remote onboarding process from a source of stress into a competitive advantage. We'll walk through a complete roadmap, from the moment a candidate says "yes" to their first 90 days of success.
Why a Structured Remote Onboarding Process is Non-Negotiable
For a fast-moving startup, ad-hoc processes can be fatal. Winging your onboarding remotely is a recipe for disaster. A structured process ensures that every new hire, regardless of their location, receives a consistent, welcoming, and effective introduction to your company.
It’s not just about paperwork; it's about integration. A great onboarding process:
- Accelerates Time-to-Productivity: Gets your new hire contributing meaningful work, faster.
- Boosts Employee Retention: First impressions matter. A positive onboarding experience can improve employee retention by over 80%.
- Instills Company Culture: It’s your first and best chance to immerse a new employee in your company's values and ways of working.
- Reduces Founder Stress: A repeatable system frees up your mental energy to focus on building the business.
The 5 Phases of a Successful Remote Onboarding Framework
Think of onboarding not as a single event, but as a multi-stage journey. Here’s a breakdown of the critical phases and the key actions within each.
Phase 1: Pre-boarding (The "Wow" Experience Before Day One)
The time between an offer acceptance and the first day is a golden opportunity. The goal here is to build excitement and handle logistics so Day One is smooth and focused.
Key Tasks:
- Send a "Welcome to the Team" Email: As soon as the offer is signed, send a warm welcome from the CEO or their direct manager.
- Handle All Paperwork Digitally: Use an HR platform (like BambooHR or Rippling) or a service like DocuSign to get all contracts and tax forms signed electronically.
- Ship the Tech & Company Welcome Kit: Dispatch the company laptop, monitor, and any other necessary equipment well in advance. Include a company welcome kit (a hoodie, coffee mug, stickers) to make them feel part of the team.
- Grant Access to Core Systems: Set up their company email, Slack/Teams account, and project management tools. Send login details in a secure manner.
- Assign an Onboarding Buddy: Pair the new hire with a peer (not their manager) who can answer informal questions and be a friendly face.
- Share a First-Week Agenda: Send a clear schedule for their first few days. This reduces anxiety and shows you are organized and value their time.
Who's Responsible:
- HR/Operations: Manages paperwork, tech shipment, and systems access.
- Direct Manager: Sends a personal welcome, creates the first-week agenda, and assigns a buddy.
Phase 2: The First Day (Making a Great First Impression)
The first day should be about connection and orientation, not overwhelming tasks.
Key Tasks:
- Official Company Welcome: A video call with the founder or CEO to share the company's vision and mission.
- Manager 1-on-1: The direct manager walks them through the 30-60-90 day plan, sets initial expectations, and answers questions.
- Team Introductions: A casual team video call where everyone introduces themselves and their role. Avoid the awkward roundtable by having a fun icebreaker.
- Buddy Introduction: A dedicated, informal chat with their assigned onboarding buddy.
- Tech Setup & Security: An IT walkthrough to ensure all equipment is working and security protocols are understood.
- First Small Task: Assign a very small, simple task they can complete on Day One to give them an early win.
Who's Responsible:
- Direct Manager: Leads most of the day's activities and check-ins.
- IT: Handles the technical setup session.
- The Team: Participates in the welcome call.
Phase 3: The First Week (Building Momentum and Connections)
The goal of the first week is to build on the initial excitement, facilitate learning, and foster social connections.
Key Tasks:
- Scheduled Cross-Functional Intros: Set up short, 15-20 minute virtual coffees with key people from other departments.
- Dive into Role-Specific Training: Begin structured training on the tools and processes specific to their role.
- Introduce the Project Management Flow: Walk them through how the team tracks tasks and communicates on projects (e.g., in Asana, Trello, Jira).
- Include them in a Team Ritual: Whether it’s a virtual team lunch on Friday or a weekly project demo, make sure they are included.
- Daily Manager Check-ins: A quick 15-minute call at the end of each day to see how things are going and answer questions.
Who's Responsible:
- Direct Manager: Schedules intros, oversees training, and conducts daily check-ins.
- Onboarding Buddy: Checks in informally, invites them to social channels or events.
Phase 4: The First Month (Fostering Integration and Independence)
By the end of the first month, your new hire should feel comfortable with their tools, team, and initial responsibilities.
Key Tasks:
- Review the 30-Day Goals: Meet to discuss progress on their 30-60-90 day plan. What was achieved? What were the roadblocks?
- Assign a "Real" Project: Move them from training exercises to a meaningful project where they can take ownership.
- Solicit Feedback: Ask them for feedback on the onboarding process itself. What was helpful? What was confusing? This provides invaluable data for improvement.
- Culture Deep Dive: Hold a session specifically about the company's values, communication norms, and decision-making philosophy.
- Transition to Weekly Check-ins: Move from daily to weekly 1-on-1s with their manager.
Who's Responsible:
- Direct Manager: Leads the 30-day review, assigns meaningful work.
- HR/Founder: Can lead the culture deep-dive session.
Phase 5: The First 90 Days (Driving Performance and Long-Term Success)
The 90-day mark is often the end of the formal onboarding period. The goal is to solidify their role and ensure they are on a path to long-term success.
Key Tasks:
- Formal 90-Day Performance Review: A structured conversation to review the goals set in the 30-60-90 day plan, celebrate wins, and identify areas for future growth.
- Set Future Goals: Collaboratively define their performance goals for the next quarter and beyond.
- "Graduate" from Onboarding: Formally conclude the onboarding process and the buddy relationship, reinforcing that they are now a fully integrated member of the team.
- Encourage Proactive Contribution: Empower them to start identifying problems and proposing solutions independently.
Who's Responsible:
- Direct Manager: Conducts the 90-day review and helps set future goals.
Your Actionable Remote Onboarding Checklist & Templates
Here are the practical tools you need to implement the framework above.
The Ultimate Remote Onboarding Checklist (By Phase)
Pre-boarding
- Send official welcome email.
- Send and receive all signed digital paperwork (contract, tax forms).
- Order and ship laptop and all necessary hardware.
- Order and ship company welcome kit.
- Create company email account.
- Grant access to core platforms (Slack/Teams, Asana/Trello, etc.).
- Assign an Onboarding Buddy.
- Manager to create and send the First-Week Agenda.
- Add new hire to the company calendar and relevant meetings.
First Day
- Host a company welcome call (CEO/Founder).
- Manager 1-on-1 to review role and 30-60-90 plan.
- Host a virtual team introduction meeting.
- Schedule a dedicated intro call with their Onboarding Buddy.
- Conduct IT setup and security training call.
- Assign a simple, completable "first task."
- Manager to hold an end-of-day check-in call.
First Week
- Schedule 3-4 virtual coffee chats with cross-functional team members.
- Begin role-specific software and process training.
- Add new hire to all relevant communication channels (e.g., #social, #wins).
- Include in at least one team ritual (e.g., weekly demo).
- Manager to conduct daily 15-minute check-ins.
Essential Email Templates for a Seamless Experience
Template 1: The "Welcome to the Team" Email
Subject: Welcome to [Your Company Name]!
Hi [New Hire Name],
On behalf of the entire team, I am thrilled to welcome you to [Your Company Name]! We are all incredibly excited to have you join us as our new [Job Title].
We're already working on getting everything ready for you. In the next few days, our HR team will reach out with links to complete your paperwork digitally, and we'll be shipping your laptop and a small welcome package to you.
Your first day is [Start Date]. I've attached a high-level agenda for your first week so you know what to expect.
If you have any questions at all before you start, please don’t hesitate to reach out.
We can't wait for you to get started!
Best,
[Founder/Manager Name]
Template 2: Structuring a 30-60-90 Day Plan
This isn't an email, but a document to guide the first manager 1-on-1.
[New Hire Name]'s 30-60-90 Day Plan
The Purpose: This plan is a living document designed to provide you with clear goals and guide your integration into the team. We will review it together regularly.
First 30 Days: Learning & Integration
- Focus: Absorb as much information as possible.
- Goals:
- Complete all HR and IT onboarding tasks.
- Gain a deep understanding of [Product/Service Name].
- Meet with key members of the [Department 1], [Department 2], and [Department 3] teams.
- Successfully complete [First small project or training module].
- Understand our team's communication and project management cadences.
First 60 Days: Contribution & Execution
- Focus: Begin taking ownership and contributing independently.
- Goals:
- Take the lead on [Specific project or responsibility].
- Identify one process within your area of responsibility that could be improved.
- Begin actively contributing during team meetings and brainstorming sessions.
- Master the use of [Key Software 1] and [Key Software 2].
First 90 Days: Ownership & Initiative
- Focus: Become a proactive, self-sufficient member of the team.
- Goals:
- Successfully deliver the results for [Specific project from 60-day plan].
- Develop a roadmap for your key responsibilities for the following quarter.
- Be the go-to person on the team for [Specific Area of Expertise].
- Present your 90-day progress and future plans to the team.
Best Practices for Overcoming Key Remote Onboarding Challenges
- Building Culture from Afar: Don't leave culture to chance. Explicitly discuss your company values. Create dedicated non-work Slack channels (#pets, #hobbies, #music). Host virtual social events like game hours or team lunches where the company provides a food stipend.
- Fostering Genuine Human Connection: The "Onboarding Buddy" is your most powerful tool here. It provides a safe, informal channel for asking "silly" questions they might not ask their manager.
- Delivering Effective Remote Training: Combine learning methods. Use pre-recorded videos for standard process training that they can watch on their own time. Use live video calls for collaborative, interactive sessions and Q&As.
- Handling Paperwork Remotely: Invest in reliable tools. Using HR software for onboarding workflows and digital signature tools for contracts is essential for a professional and secure process.
The Essential Tech Stack for Remote Onboarding
You don't need dozens of tools, but a few key ones are critical for a smooth experience.
- Communication Hubs: Slack or Microsoft Teams
- Project & Task Management: Asana, Trello, or Jira
- HR & Onboarding Platforms: BambooHR, Rippling, or Gusto
- Video Conferencing: Zoom or Google Meet
- Document Collaboration: Google Workspace or Microsoft 365
Onboarding is an Investment, Not a Checklist
For a startup founder, effective remote onboarding is more than just an administrative task, it's the first step in building a high-performing, long-lasting team.
By implementing a structured, human-centric process, you're not just welcoming a new employee. You are making a crucial investment in your company's future success, proving that even from a distance, you are committed to setting your people up to win.
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FAQs
How To Make Onboarding Productive for Remote Employees.
Answer: How to improve your virtual onboarding process; start by creating a comprehensive employee onboarding process flow that includes an onboarding checklist specifically designed for remote employees. Incorporate interactive onboarding elements, such as remote training software, to engage new hires. Consider developing creative employee onboarding ideas to ensure the process is both efficient and welcoming. Additionally, utilizing a new employee onboarding website can centralize resources and provide easy access to necessary information. By refining these elements, you can significantly enhance the onboarding experience for your remote employees.
What Are the Essential Components of a Remote Employee Onboarding Checklist?
Answer: A remote employee onboarding checklist should include several key components to ensure a smooth transition for new hires. Start with pre onboarding steps, such as sending a list of company policies and setting up the necessary onboarding tools. On the new employee's first day, follow a structured agenda that outlines their onboarding training, including an overview of the company's mission and culture. Incorporate a digital employee onboarding process that includes online onboarding, access to the new hire onboarding portal, and an introduction to remote training tools. This checklist will help ensure that all aspects of the onboarding process are covered and that new employees feel supported from day one.
How Long Should Remote Onboarding take and How to Make Them Productive?
Answer: The time it takes to onboard an employee and make them productive can vary, but a well-structured onboarding process flow, including an onboarding process flow chart, typically spans several weeks. The onboarding training program should be designed to gradually introduce the new hire to their role, company policies, and the tools they'll be using. While the exact duration can vary depending on the role and company, it generally takes several months for a new employee to become fully productive. During this time, continuous support through a remote employee onboarding checklist and regular check-ins will help ensure a successful transition.